Effective Period: 2026 – 2030

Our refund policy is structured based on the service type and the notice period provided. All approved refunds will be processed back to the original payment method within 7–15 business days.

A. Airport VIP & Meet & Assist
Cancellation > 12 hours before service: One-time free cancellation or rescheduling. Subsequent changes incur a 20% administrative fee.
Cancellation < 12 hours or No-Show: 100% non-refundable.

B. Private Jet Charter
Deposit: Strictly non-refundable upon payment.
Full Payment: Cancellations are governed by the specific aircraft contract; typically 100% non-refundable once fully paid.

C. Luxury Chauffeur Services
Cancellation > 12 hours before service: Full refund.
Cancellation < 12 hours or No-Show: Non-refundable.

D. Inbound China Tours & Group Travel
Cancellation > 30 days before start: Full refund minus incurred costs (e.g., visa fees, non-refundable tickets).
15–29 days before start: 30% cancellation fee.
7–14 days before start: 50% cancellation fee.
Within 7 days or No-Show: 100% non-refundable.

E. Force Majeure
In the event of flight cancellations, extreme weather, or government restrictions, iFly Legend will assist in rescheduling. Refunds will be issued minus any non-recoverable costs paid to third-party suppliers.